Refund & Cancellation Policy

Last updated: 26 October 2026

1. Try before you buy

Every Pro style, finish and paper border can be tried in the editor before buying. Only saving a picture with them needs Pro. Please try them first.

2. Pro is non-refundable once unlocked

Yadink Pro is a digital product that is delivered at once and works on your device. Once it is unlocked on your account, it cannot be cancelled or refunded, except in the cases below.

3. When we refund

When we refund, Pro is removed from the account.

3A. Enterprise credits

Credits are a prepaid digital service, added to your account at once. You can try the Studio first in a free preview or with the free trial. Once bought, credits are non-refundable and expire at the end of their validity; if you buy a pack before they expire, unused credits are carried forward (up to the new pack's size, and for at most 6 months from when they were bought; see section 6A of our Terms). We refund in full if you were charged but the credits did not appear within 24 hours and we cannot fix it, if you were charged twice, or if the Studio does not work on your device because of a fault on our side that we cannot fix within 7 days of your report (reported within 14 days of buying, with no credits used). When we refund, the credits of that purchase are removed.

4. If Yadink closes

Pro is for use while Yadink operates and is not refunded when it closes, except that buyers who paid within the 90 days before the closure notice get a full refund on request. For Enterprise credits, only the unused part of credit purchases made in the 30 days before the closure notice is refunded, in proportion to what was paid; credits from earlier purchases, including carried-forward credits, are not. Requests must reach us before the closure date and are paid to the original payment method. See section 14 of our Terms.

5. How to ask

Write to dzealai@gmail.com or use Contact us with the payment date, your account email and the invoice number. We reply within 2 working days.

6. Timing

Approved refunds are made to the original payment method through Razorpay within 5 to 7 working days. Your bank may take longer to show it. Bank, card or currency conversion charges are not refundable.